Logistics Vacancy - Customer Support

 Hot vacancy !!!                                                                                                                                                                      Executive  Customer Support - Land Transport - Bangalore  for an top MNC Shipping & Logistics Company                                                                                                                                                                                                            Designation: Executive – Customer Service

Department: Land Transport
Location: Bangalore (HAL Industrial Area)
Experience: 2-4 years of experience Customer service (in courier/transportation/FTL/LTL/Freight forwarding Industry)                                                                                                                                                                                                     CTC: 3.6-4.2 LPA (Depends on the present Drawing salary)
                                                                                                                                                                                      GENERAL DESCRIPTION
•             Ensure smooth operations by synchronizing between customers, vendors & internal team.
•             To attain customer delight by meeting on time place, delivery & TAT
•             Sending daily report and analysis of delays
•             Collaborating with branch office across India & maintaining master records.
•             Trouble shooting and resolving customer Complaints within 24 hrs to 48 hrs.
•             Exception management

SKILLS REQUIRED
Good knowledge in transportation, Customer Management, good typing & basic knowledge of Excel & Outlook                                         IF Anyone please revert us with your updated cv at jayasindhu@magichive.net